Are you looking for a speaker who is gracefully charismatic and powerfully entertaining? Look no more – Treva Graves “brings it all” – and then some! Treva has over 20 years of professional experience in the business and healthcare industry, working as a corporate communication and image coach. Her dynamic message is filled with dozens of real business challenges – and her powerful systems compel her audiences to action with unparalleled vigor. Treva’s programs offer a tremendous opportunity to rejuvenate your business, from your systems, to your professional image and your verbal and nonverbal communication skills. Her seminars and keynote programs teach you the understanding of how important your personal presence is to your professional success.

Communicate with Impact – Speak Clearly and Confidently for Success

Are you ready to get up and make a presentation right now? A Stanford University study revealed a person’s success in life can be predicted by the way he or she answers that question! Studies show that communication skills impact individual effectiveness and success more than any other skill, including technical knowledge. In a business climate where individuals are over-loaded with information, it is no longer enough to simply communicate information. Your success depends on your ability to speak confidently and persuasively. This seminar is designed to cover everything from preparation, structure, delivery and strategy to the use of visual aids and handing Q/A sessions. You will learn techniques and winning tools to present ideas with confidence, conviction, control and poise – all without fear! Learn specific skills to help you:

  • Become Comfortable with Your Individual Presentation Style
  • Project a Professional Image
  • Learn the Art of Persuasion
  • Learn to See how Others See You Through use of Video Recordings
  • Improve Your Physical Skills to Convey Confidence
  • Control Nervousness
  • Understand What Your Body Language Says About You
  • Proven Techniques Are Taught to Get Rid of “Filler Words”
  • Organize Your Talk to Get Your Message Across Clearly to Get Attention and
  • Keep Audience Interest
  • Use Presentation Aids and Color to Support Your Message
  • Respond to Audience Questions Appropriately
  • Learn How to Run a Business Meeting Effectively
  • Session Includes 1:1 Coaching and Peer Feedback

How to Look Like A Million Dollars Without Spending It

This fun and interactive image seminar is filled with energy, excitement, engagement and a little dancing too! Centered around Michael Jackson’s song “Enjoy Yourself,” participants will learn how fashion has changed since the 80s. You will learn about body shapes and how it affects the way you shop! Tips will be shared on how to create a capsule wardrobe that’s easy and stress-free! This seminar helps participants identify how individual poise and self-image affect both personal and business success. Learn how to avoid the most common image mistakes and shop with confidence to get the perfect fit every time. Shop “smart” every time with Treva’s top 10 tips! Participants will leave this seminar feeling energized, confident and ready to make a statement! You will see yourself as attractive, competent and successful. Learn how to:

  • Polish Your Personal Presence
  • Put Together your BEST EVER Wardrobe
  • Get Treva’s Top 10 Wardrobe Staples and Shopping Tips
  • Learn What Business Casual Really Is
  • Understand the Impact of Color and Makeup
  • Learn How to Make a “Shopping List” to Complete Your Wardrobe
  • Select Styles that Look Best on You
  • Make the Most of What’s in Your Closet

Discover Your Unique Ingredient

Business professionals want to be perceived as honest, sincere, confident, knowledgeable and credible. Your visual and behavioral messages precede anything you do or say. Those messages can greatly affect your level of impact and achievement, and will determine your professional presence. Does your brand align who you are with what you do? Each of us has an ingredient that is uniquely ours. What is your unique ingredient? This seminar outlines and instructs the critical components that communicate your expertise and professionalism. You will discover how to develop and consistently communicate a professional image, both in how you look and how you interact. You will also learn behavioral strategies to help understand the relevance of the message your appearance communicates and avoid common mistakes that sabotage your visual impact. Participants will gain confidence in how to:

  • Work a Room and Effectively Network
  • Make Proper Introductions
  • Handshake in a way that Forms a Lasting Impression
  • Remember Names
  • Use Electronic Communication Professionally
  • Determine Suitable Working Attire
  • Display Eye Contact and Body Language Effectively
  • Present and Receive Business Cards Appropriately
  • Initiate Conversations and Manage Small Talk
  • Construct a Professional Wardrobe on a Budget

Excellence in Customer Service ­— Outclass Your Competition

Knowing how to give exceptional customer service is one of the keys to growing and sustaining your business. Treva’s customer service training program can do everything from helping your organization to establish a service strategy and behavioral standards, to teaching your receptionists and other front-line employees how to effectively communicate. It addresses the skills your employees need to better serve their customers, clients and partners over the telephone, electronically and in-person.This seminar will enhance your customer service intelligence by engaging you in the vital skills you need to thrive, not just survive in any business environment. You will learn how to “Wipe your Feet at the Front Door” by using Treva’s 3-Second Pause strategy — a solution to handling difficult encounters! This course also covers the importance of:

  • A Professional Image
  • First Impressions
  • Having a Positive Attitude
  • Improved Listening Skills
  • Showing Compassion for Your Clients
  • Handling Client and Customer Conflict
  • Assertiveness
  • Problem Solving
  • Stress Management
  • Electronic Communication

Options are also available for supervisors and managers. Customer service starts from the top down. It is important that your supervisors and managers are trained on how to hold employees accountable. Programs can be customized to fit your specific needs.

Program Options

Each of these sessions can be delivered in keynote, bi-weekly, half-day or full-day seminar format. Contact Treva today!

“Treva spoke to our female students about women in leadership. Though her presentation included information on how to look professional and put forth one’s best self, she also coached our students on becoming an effective leader and most of all, a good person. Additional advice was offered on communication, confidence, and professionalism. Treva’s personality and expertise make her a role model to young women today. Our students walked away with tools they need to be a successful woman in our world today.”

Elli Wiemers, Principal – Spencer High School & Liz Kluver, Career Coordinator – Spencer High School, Spencer, Iowa